T&C

TERMS AND CONDITIONS

These terms apply to users of marcdelamorandiere.eu. They will be valid for all your future transactions with MARC DE LA MORANDIERE PARFUMS and visits to marcdelamorandiere.eu. These conditions apply to sales of perfumes or other products by marcdelamorandiere.eu to private individuals. This website is directed exclusively to private individuals. The conditions of sales mentioned hereafter concern only marcdelamorandiere.eu and are not related to any other conditions which are applied in stores. MARC DE LA MORANDIERE PARFUMS reserves the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.

DISCLAIMER

We do not guarantee that all the items available at the byredo.com online shop are in stock at the time of your order. In case we are out of stock of any items in your order we will contact you by phone or by e-mail. MARC DE LA MORANDIERE PARFUMS cannot warrant that the content of marcdelamorandiere.eu is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. MARC DE LA MORANDIERE PARFUMS may at any time change the content of the site and the items available in the product range. Though MARC DE LA MORANDIERE PARFUMS strives to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or cancelling your order. If we are unable to get in touch with you, your order will be automatically cancelled. MARC DE LA MORANDIERE PARFUMS cannot be held responsible for any damage caused from using the site or not being able to use the site. MARC DE LA MORANDIERE PARFUMS cannot guarantee a problem-free, uninterrupted and secure access to the web site.

COPYRIGHT PERMISSION NOTICE

Copyright (including without limitation, the trademarks of MARC DE LA MORANDIERE PARFUMS , logos, graphics, text, photos, designs, logos, icons, images data and software) provided in this web site are owned by or licensed to MARC DE LA MORANDIERE PARFUMS  and its affiliates. MARC DE LA MORANDIERE PARFUMS  may in the Terms and Conditions be referred to as ‘us’ or ‘we’. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from MARC DE LA MORANDIERE PARFUMS . You may not modify the material in any way, without the prior written permission from MARC DE LA MORANDIERE PARFUMS . Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

COMPANY INFORMATION

MARC DE LA MORANDIERE PARFUMS

MDM Production – 15 rue Erlanger – Paris 75016

 

 

TRADEMARKS

Our trade marks include (amongst others) the MARC DE LA MORANDIERE PARFUMS  name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trade marks. 

security & COOKIES

www.marcdelamorandiere.eu is powered by Shopify, please refer to shopify.co.uk for more information on their privacy policy.

LINKS

www.marcdelamorandiere.eu  may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.

PAYMENT AND PRICES

We accept payments by PayPal, Visa, Eurocard, MasterCard and American Express. The full amount will be charged on the date of the order. Shipping costs may be added to your order. Please view Shipping below for shipping charges. Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information. MARC DE LA MORANDIERE PARFUMS does not keep its customers' payment card details.

 


EXCHANGES AND RETURNS

During 30 days following the delivery of your order, you may request the refund of items, which you must return to us in unused condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact and in a resellable condition. Online Store cannot accept returns where labels have been removed or products opened. In the case of a product broken during transportation, please send a photo proof to marine@mdmproduction.com. For returns please follow the procedure as detailed below. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card. Note that shipping and additional duties and/or taxes will not be refunded.  All exchanges are subject to availability. Faulty items will be replaced by the same type of product, subject to availability. Refunds for faulty items can be made within the 30-day period following delivery. Returns can only be made as described in MARC DE LA MORANDIERE PARFUMS Online Store’s instructions. Items cannot be exchanged or refunded at our stores.

If you were to be unsatisfied with your purchase, please follow the procedure below:

1. Simply email marine@mdmproduction.com and include your order number, reason for the return and pictures of the product.
Please also include your name, e-mail address and phone number so that we can contact you, if necessary.
2. Package your return item in MARC DE LA MORANDIERE PARFUMS packaging or in a well-padded envelope or box to prevent damage in transit. Send to the address provided to you by email by us.
4. You will receive an email confirmation once return is processed.

VIOLATION OF RULES

www.marcdelamorandiere.eu  reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.

FORCE MAJEURE

In case of Force Majeure, MARC DE LA MORANDIERE PARFUM's obligations are rendered null and void. The contract between you and MARC DE LA MORANDIERE PARFUM can in such cases be partially or fully terminated by yourself or by MARC DE LA MORANDIERE PARFUM. A Force Majeure is defined as event of war, civil war, revolution, riot, governmental measures, strike lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. MARC DE LA MORANDIERE PARFUM will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.

GOVERNING LAW

These terms and conditions are governed by French law and you agree that the French courts will have exclusive jurisdiction of any dispute under this agreement. The laws of your country may be different from the laws in France and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.